Matrix Resources

Customize Your Profile

• How to create Teams
• Text Alert Notifications from Customers
• How An Assistant Can Work On Behalf Of An Agent
• How to Update Your Contact Information

Auto Emails

• How Does My Client Opt Back In If They Accidentally Unsubscribed To Matrix Emails?
• My Listings: Reverse Prospecting
• How to Setup an Auto Email
• How to Update Criteria for an Auto E-mail

Customize your Matrix

• How To Book Mark MLS Login Page on Desktop & Phone
• Save and Export Grid in Matrix
• How to ADD your Agent Photo in the MLS
• Portal Activity Notification Settings
• Creating Custom Hot Sheets
• How to ADD/Remove Columns on results grid

Save Searches

• Enabling Concierge Mode
• How to copy a Saved Search
• How to Save a Search
• How to Update a Saved Search

On Demand Reports

• Setting up your Production Report
• 1004MC Report (Explained)
• How to check your Office Production & Inventory
• How to Run a Inventory Report
• Using a Ranking Report
• How to Run a Production Report

Matrix - Video Tips

• Rental Search Tips (Including Short Term and Seasonal)
• Find Motivated Sellers and Grid Customization
• Open House Search and Tips
• Search for ShowingTime enabled listings
• New Construction Search
• Weekly Rental Search

See all 34 articles

Spanish - Video MLS Tips

• Reverse Prospecting Spanish
• Spanish Tip! How may I find the MIAMI Input Sheets?
• Spanish Tip! What class to take to learn about adding photos
• Spanish Tip! What class to take to learn about add/edit and listing maintenance?
• Spanish Tip! What class to take to learn about stats
• Spanish! How to find the recent searches

See all 23 articles

Listing Maintenance

• Matrix Square Footage Fields Are Now Locked
• Can I close out a listing although it is currently under an expired status?
• How to update listing contents
• How to Update/Extend Expected Close Date when in Pending status
• Copy your photos from a previously listed property
• Copy a previously listed property

Mailing Labels

• Realist How to Create Labels

Exporting

• How To Export Your Contacts In Matrix
• Custom Exporting in Matrix
• Matrix 360 Mailing Labels (How to export)

Stats Reports

• Historic Sales by Year
• Historic Count of Active Listings

Listing FAQs

• Search outside of our local MLS
• What do the MLS Status Codes mean and when do you use them:
• Can the same property be listed as For Sale and For Rent?
• Can you list a rental as furnished and unfurnished?
• What photos cannot be used in a listing?
• When an agent needs a listing changed, what must they provide to MLS staff?

See all 14 articles